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Frequently Asked Questions

  • What size are your cookies?
    Our cookies weigh 4 oz each for individually wrapped and 2 oz each for custom platters.
  • How long are your cookies good for?
    Our cookies are individually packaged in heat sealed oxygen barrier bags. At room temperature, our cookies stay fresh for 3-4 weeks. If not consumed right away, our cookies can freeze for up to 3 months.
  • Can you reheat room temperature cookies?
    Yes. Our cookies can be microwaved for 15-20 seconds.
  • Do you offer Vegan (V) or Gluten Free (GF)?
    Unfortunately, we currently do not offer Vegan or Gluten Free products.
  • Is there a minimum order?
    Yes, there is a minimum $35.00 order requirement, before shipping.
  • Do you take custom orders?
    Yes. Please email us at orders@twinlifebakingcompany.com for custom orders over 2 dozen.
  • If I am local to Auburn, Washington can I pick up my order?
    Yes. We will schedule a mutually agreed upon date and time.
  • How much notice is needed to place a local order?
    If you are local to Auburn, Washington please contact us within 72 hours notice to place an order.
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